Shipping policy

Last Updated: August 2026

Thank you for shopping with Golf Toss. This Shipping Policy explains how orders placed through trygolftoss.com are processed, shipped, tracked, and delivered.

By placing an order through our website, you acknowledge the shipping terms outlined below.

Please Note: All processing and delivery times are estimates and are not guaranteed. During holidays, promotional events, product launches, periods of high order volume, severe weather, or other circumstances outside our reasonable control, processing and delivery may take longer than expected.

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1. Order Processing

All Golf Toss orders are carefully prepared before shipment.

Standard Processing Time: 1–3 Business Days

During holidays, promotional campaigns, product launches, or periods of unusually high order volume, processing may take up to 5 business days.

Processing time is separate from shipping/transit time.

Business days generally exclude weekends and applicable public holidays.

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2. Shipping Methods, Delivery Times & Fees

Available shipping methods, shipping costs, and estimated delivery times may vary depending on your destination and the options available at checkout.

United States

Canada

United Kingdom & Europe

Australia & New Zealand

Rest of the World

Estimated delivery times begin after your order has been processed and shipped.

Delivery may take longer due to customs clearance, carrier delays, local postal services, weather conditions, public holidays, incorrect delivery information, or other circumstances outside our reasonable control.

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3. Order Tracking

Once your Golf Toss order has been shipped, you will normally receive a shipping confirmation email containing your tracking information.

Tracking information may take approximately 24–72 hours after shipment to become active or display updated carrier information.

Where available, you can follow the progress of your shipment through the tracking link provided in your shipping confirmation email or through our Track Order page.

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4. Delivery Information

We work with third-party shipping and logistics providers to deliver customer orders.

Depending on your destination, final delivery may be completed by a local postal service or courier.

Please carefully review your:

• Full name
• Shipping address
• Apartment or unit number, where applicable
• City
• State or province
• Postal/ZIP code
• Country
• Phone number

before completing your purchase.

Golf Toss cannot guarantee successful delivery when incorrect or incomplete shipping information has been provided by the customer.

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5. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage charges, or other fees imposed by the destination country's authorities.

Unless specifically stated otherwise during checkout, these charges are not included in the product price or shipping fee and may be the responsibility of the customer.

Customs requirements and charges vary by country.

Golf Toss does not control customs processing times or fees imposed by government authorities or third-party customs services.

Customs clearance may also cause additional delivery delays.

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6. Shipping Address Changes

If you need to change your shipping address after placing an order, please contact us as soon as possible at:

Email: info@trygolftoss.com

We will make reasonable efforts to update your information if the order has not yet entered processing or fulfillment.

Once an order has been processed, fulfilled, or shipped, we cannot guarantee that the delivery address can be changed.

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7. Order Cancellations

Orders may be cancelled within 6 hours of purchase, provided the order has not already entered processing or fulfillment.

After this period, we cannot guarantee cancellation because your order may already be prepared for shipment.

To request a cancellation, contact:

Email: info@trygolftoss.com

Please review our Return & Refund Policy for additional information regarding cancellations, returns, and refunds.

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8. Delayed Packages

Occasional shipping delays may occur due to:

• Carrier disruptions
• Severe weather
• Customs processing
• Public holidays
• High shipping volumes
• International logistics disruptions
• Local delivery conditions

If your Golf Toss order is significantly delayed beyond its estimated delivery window, please contact us at info@trygolftoss.com.

We will assist you with reviewing the available tracking information and, where appropriate, help investigate the shipment with the relevant shipping provider.

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9. Lost or Missing Packages

If your tracking information indicates that your package has been delivered but you cannot locate it, we recommend:

• Checking around your property and designated delivery locations.
• Checking with household members.
• Asking nearby neighbors where appropriate.
• Contacting the local courier or postal service.
• Allowing 1–3 business days in cases where a carrier has marked a shipment as delivered shortly before final delivery.

If you are still unable to locate your package, contact us at info@trygolftoss.com with your order number and tracking information.

Our support team will review the situation and assist you where reasonably possible.

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10. Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If a shipment cannot be delivered or is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply if reshipment is requested.

If you notice an error shortly after ordering, contact us immediately so we can attempt to correct it before fulfillment.

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11. Multiple Packages

In some cases, an order may be shipped in more than one package depending on product availability, fulfillment location, or logistics requirements.

If this occurs, you may receive separate tracking information for each shipment.

Receiving one package before another does not necessarily mean that part of your order is missing.

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Contact Us

If you have questions regarding shipping, tracking, delivery, or your Golf Toss order, please contact us:

Golf Toss

Website: trygolftoss.com
Email: info@trygolftoss.com

Our customer support team aims to respond to inquiries within 24–48 business hours.

Thank you for choosing Golf Toss.