❓ Frequently Asked Questions (FAQs)

Payments

What payment methods do you accept?

We accept major credit and debit cards through the payment options available at checkout. Available payment methods may vary depending on your location and payment provider.

Is my payment information secure?

Yes. Payments are processed through secure third-party payment providers. We take reasonable measures to protect your personal and transaction information.

Golf Toss does not directly store your complete credit or debit card details when they are processed by our payment providers.

What currency do you accept?

All payments on trygolftoss.com are processed in USD (United States Dollars).

If your card or bank account uses another currency, your payment provider may apply its own exchange rate or international transaction fees.

Orders

How do I place an order?

Simply select your Golf Toss product, choose any available options, add it to your cart, and proceed through our secure checkout.

Once your order has been successfully placed, you should receive an order confirmation at the email address provided during checkout.

Can I cancel my order?

Orders may be cancelled within 6 hours of purchase, provided they have not already entered processing or fulfillment.

Please contact us as soon as possible at info@trygolftoss.com if you need to request a cancellation.

Once an order has been processed or shipped, we cannot guarantee cancellation.

Can I modify my order after placing it?

If your order has not yet entered processing or fulfillment, we may be able to assist with certain changes.

Please contact us immediately at info@trygolftoss.com with your order number and requested change.

Once an order has been processed or shipped, changes cannot be guaranteed.

Shipping & Delivery

Do you ship internationally?

Yes. Golf Toss offers international shipping to supported destinations.

Shipping availability, methods, and delivery estimates may vary depending on your location.

Where are orders shipped from?

Depending on inventory availability, your location, and our fulfillment network, Golf Toss orders may be dispatched from one of our fulfillment partners or warehouses.

How long does order processing take?

Orders are typically processed within 1–3 business days.

During holidays, promotional campaigns, product launches, or periods of high demand, processing may take up to 5 business days.

Processing time is separate from shipping time.

How long does delivery take?

Estimated standard delivery times are:

United States: 5–12 Business Days
Canada: 7–15 Business Days
United Kingdom & Europe: 7–15 Business Days
Australia & New Zealand: 7–15 Business Days
Rest of the World: 7–20 Business Days

These are estimated delivery windows and are not guaranteed.

Delivery times may vary due to your location, customs clearance, carrier delays, public holidays, weather conditions, and other circumstances outside our reasonable control.

Will I receive a tracking number?

Yes. Once your order has been shipped, you should receive a shipping confirmation email containing your tracking information.

You can use this information to monitor the progress of your Golf Toss delivery.

My tracking information isn't updating. What should I do?

Tracking information may take approximately 24–72 hours after shipment to become active or display new updates.

If your tracking information still has not updated after this period, please contact us at info@trygolftoss.com.

My package shows as delivered, but I haven't received it. What should I do?

If tracking shows your package as delivered but you cannot locate it:

Check around your property and designated delivery locations.
Check with household members.
Ask nearby neighbors where appropriate.
Contact your local courier or postal service.
Allow 1–3 business days, as some carriers may mark packages as delivered shortly before final delivery.

If you still cannot locate your package, contact us at info@trygolftoss.com for assistance.

Do you offer free shipping?

We offer Free Standard Shipping on eligible orders.

Shipping availability, fees, and promotions may vary depending on your location and any offers available at the time of purchase.

Will I have to pay customs duties or import taxes?

International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by your destination country.

Unless specifically stated otherwise at checkout, these charges may be the customer's responsibility.

Returns & Refunds

What is your return policy?

Golf Toss offers a 30-day return policy.

You have 30 days from the date your order is delivered to request an eligible return.

Products must meet the requirements outlined in our Return & Refund Policy.

What if my Golf Toss arrives damaged, defective, or with missing parts?

Please inspect your order after delivery.

If your Golf Toss product arrives damaged, defective, incorrect, or with missing components, contact us within 7 days of delivery at:

info@trygolftoss.com

Please include:

Your order number
Clear photos or videos of the issue
A brief description of the problem

After reviewing your request, we will determine an appropriate solution, which may include a replacement, refund, or other suitable resolution.

I entered the wrong shipping address. What should I do?

If your order has not entered processing or fulfillment, we will do our best to update your shipping information.

Once your order has been processed or shipped, we cannot guarantee an address change.

My package is delayed by customs. What should I do?

International orders may occasionally experience customs inspections or clearance delays that are outside our reasonable control.

You can monitor your tracking information and, where appropriate, contact your local customs authority or shipping carrier for additional information.

Golf Toss Product

What is Golf Toss?

Golf Toss is a fun target-toss game designed to bring golf-inspired entertainment to social gatherings, family activities, parties, and casual play.

Players aim and toss the included balls toward the target openings to score, making it simple to understand while still creating fun competition.

Do I need to know how to play golf?

No. You don't need any golf experience to enjoy Golf Toss.

The game is designed to be easy to understand and enjoyable for both golfers and non-golfers.

Can kids and adults play Golf Toss?

Golf Toss is designed as a family-friendly game that both kids and adults can enjoy.

Children should play with appropriate adult supervision based on their age and ability.

Can Golf Toss be played indoors?

Yes, provided you have a suitable amount of open space and a safe playing area.

When playing indoors, make sure there are no fragile objects, valuable items, pets, or other obstacles near the playing area.

Can Golf Toss be played outdoors?

Yes. Golf Toss is suitable for many recreational settings, including:

Backyards
Gardens
Beaches
Parks
Parties
Family gatherings
Other suitable outdoor spaces

Always set up the game on an appropriate surface and in a safe playing area.

Is Golf Toss easy to set up?

Golf Toss is designed with convenient recreational use in mind and can be assembled for play by following the instructions included with the product.

Is Golf Toss portable?

Golf Toss is designed to be convenient for recreational use at home and suitable outdoor locations, making it useful for gatherings, trips, parties, and other activities where appropriate.

Is Golf Toss a good gift?

Yes. Golf Toss can make a fun gift for:

Golf enthusiasts
Families
Friends
Party-game fans
Outdoor-game enthusiasts
Birthdays
Holidays and special occasions

It combines golf-inspired fun with a simple social game that people can enjoy together.

Contact Us

Still have a question? Our Golf Toss customer support team is here to help.

Email: info@trygolftoss.com
Website: trygolftoss.com

We aim to respond to customer inquiries within 24–48 business hours.

Thank you for choosing Golf Toss.